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Kohei Foss
Replying to @damm

… and I plugged it into a different usb-c port on my monitor and it sparked, smoked, and won't turn on. grrr

Damian Martone
Replying to @kohei

Whaat? But all ports are the same or?

Kohei Foss
Replying to @damm

the one that worked was regular usb c the one that caused a short circuit was thunderbolt. still trying to get support on the line

Damian Martone
Replying to @kohei

Oh man thats so bad… and they had such great reputation. Did u buy direct from them cause otherwise the warranty from the seller might be easier

Kohei Foss
Replying to @damm

I bought the monitor second hand but webcam direct from insta 360. when you say warranty from seller you mean insta360 right?

Damian Martone
Replying to @kohei

Yes… i still don’t think it can be a thunderbolt problem it must have been something in the camera