https://cwodtke.medium.com/users-dont-hate-change-they-hate-you-461772fbcac7

Users don’t hate change. They hate you.

https://media0.giphy.com/media/FuuWKJuoV3L7q/200w.gif?cid=6c09b952gabj2pjjc310z09kvqic6pfexrgzvgm28yqpgwyx&ep=v1_gifs_search&rid=200w.gif&ct=g

I could have said stuff but Jef said it way better.

Figma changing UI3 panels to not be floating seems like a good decision based on the beta feedback aka everyone hating on it

Shouldn't that be expected, though? 

I think people forget sometimes that Figma is still a business/company like anyone else, like when the Adobe news first came out. People are allowed to be disappointed but I'm not sure why people seem to be surprised

https://cwodtke.medium.com/users-dont-hate-change-they-hate-you-461772fbcac7 remembered @cwodtke's post on this topic

The other (secondary? maybe primary?) goal was to introduce a new (again, cleaned up) paradigm for tools and actions across Figma's suite of products. The top bar was a fucking mess for years and the action bar at the bottom is way cleaner.

Why things change is rarely something that can immediately be communicated to users.

It might be to enable a new feature but the feature might still be under development.

It might be to solve a lower-level, more conceptual problem like engagement being low.

But did UI3 actually solve anything for the user? I cant honestly say i saw any improvements. What the editor needed was enhancements. What they shipped was a re-organization of elements.

It must be especially complicated designing for designers of all people.. We're not exactly shy about our opinions lol

still find it kind of interesting that this went through & into their announcement… feels like it could’ve been uncovered as unwanted earlier?

As designers we're inquisitive about this stuff, but I guarantee you that in 95+% of cases, end users do not care. It's a good change or a bad change (usually bad) and their interest ends there.

@jedmund had some good insight on this while back as someone who has worked at Figma/worked with the teams there.. It was a good reminder to me how not everything is how it seems from the outside

From my POV (which does not represent anyone at Figma), UI3's goal was to try to refactor complexity with the sidebars to make way for new features. Every time you add to the right pane, it gets harder to find what you want. Compressing and concealing is one potential solve.

Of course they are. But they aren’t telling us what those are for sure. We just the packaged PR hehe.

This makes sense to me, especially with the introduction of Figma Slides. And who knows, maybe this recent rebrand they just did had something to do with it too. Just to say that I'm sure they had their reasons, even if those reasons aren't obvious externally

lol i had to scroll to see what i said because i had no recollection of this

I'll also say as someone on a consumer team now (was enterprise/B2B in the past) that I wish the people I designed for knew what we have to deal with internally but.. there's reasons for that lol

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