Now, step back and ask the questions that matter:
❓ What’s driving this?
❓ What’s the customer trying to accomplish?
❓ Is this even a problem, or are we solving for noise?
❓ What evidence do we have?

Good design isn’t just functional—it’s necessary. Make sure this is.

Push for answers, and you’ll find something better: a real problem, backed by insight.

That’s how you turn a feature request into a competitive advantage. Less clutter, more impact.

Because the best ideas don’t just work—they matter.

When someone says, ‘We should add [x] feature,’ don’t dismiss it, but don’t rush to execute.

Instead, respond with something like:
💬 ‘That’s interesting—what makes you say that?’
💬 ‘Let’s explore that idea. How might it work?’

Curiosity sets the stage for clarity.

🧵 Every product feature request tells a story. But most of the time, it’s a rough draft. Here’s how to take those vague ideas and turn them into meaningful solutions.

Posts