The proliferation of AI means we need a new word.

It’s time to retire the term “user”

Do we design for user or for people? And (why) is this difference important?
This essay by T. Majewski stimulates reflection on “user”, a landmark term in the semantics of product design, that has become part of the common language and that today demands a new consideration.

Yes, this could certainly be the case, I am sure Mosseri has to weigh his words carefully. To think that a 'improper' use of this terminology on his part could cause negative investor reactions, for example, is worrying but not completely impossible.

Interesting article; thinking about the founder who cringed before the term "human", I wonder if it has something to do with the belief system a founder may need to hold in order to be as expected in an economic system that values money over anything else.

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