Do we design for user or for people? And (why) is this difference important? This essay by T. Majewski stimulates reflection on “user”, a landmark term in the semantics of product design, that has become part of the common language and that today demands a new consideration.
Interesting article; thinking about the founder who cringed before the term "human", I wonder if it has something to do with the belief system a founder may need to hold in order to be as expected in an economic system that values money over anything else.
Yes, this could certainly be the case, I am sure Mosseri has to weigh his words carefully. To think that a 'improper' use of this terminology on his part could cause negative investor reactions, for example, is worrying but not completely impossible.