Is AI on the brink of obliterating the customer support industry? Klarna's latest news shows it replaced about 700 jobs. One may wonder, rightfully, what the future of this industry is.

Will AI kill the customer support industry?

https://open.substack.com/pub/ninethirty/p/will-ai-kill-the-customer-support?r=5vojz&utm_medium=ios

I wrote an article about AI and the future of the customer support industry. Would love to hear your thoughts 💭

https://open.substack.com/pub/ninethirty/p/will-ai-kill-the-customer-support?r=5vojz&utm_medium=ios

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