"The single biggest predictor of high-performing, psychologically safe teams is...wait for it...whether employees have regular check-ins with their managers."

"This seems ridiculous. Like, surely it's got to be more complicated than that. But if you think about it, it makes sense. If you never talk to your own boss, you're left to guess and assume and flail. Sometimes you'll guess right. Sometimes you won't."

"If you work at a job or in an industry that doesn't believe in 1:1s, you're not alone. We talk to a lot of folks who have spent time in orgs like that. They tell us it's hard to know what's important. Tricky to figure out if they are working on the right things."

"That they are frequently surprised to the downside. And that they struggle to get the feedback they need and desperately want."