In terms of presentating the map, or the user journey for a product?
Thread
I need help. What’s the most beautiful and clean user journey map you have seen?
That’s easy, AirBnB’s “experience blueprint” -> x.com/bchesky/status/1…
Brian Chesky (@bchesky) on X
We created a blueprint of the Airbnb experience and used it to improve our service end-to-end
x.com