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Ganesh Iyer

How the hell is one supposed to cancel an Apple Fitness+ subscription? I've tried every possible channel that seems like a logical place to find it, and it's just not there. For all the design glory that seems to be bestowed on Apple, their software often gets goddamn unusable.

Krystal Sim
Replying to @skepticacid

settings > apple id > subscriptions

Ganesh Iyer
Replying to @grassyjelly

That's the thing. It didn't work. It's actually a lot weirder, and I'll explain.

Ganesh Iyer
Replying to @grassyjelly

Turns out - my subscription began as 3 free months, with the 4th month onward being a paid subscription. Where it gets weird is that the 4th month is actually the last month of your subscription, so the subscription is already cancelled; but I'm still charged for a paid month.

Ganesh Iyer
Replying to @grassyjelly

It's kinda amusing to also see that they see a clear distinction between a customer support team and a feedback team, and arrange it so that the consumer is the one tasked with bridging gaps in their org structure.

Krystal Sim
Replying to @skepticacid

omg im literally on the free 3 months right now 😵‍💫 thanks for sharing all this!! what a scam (although i actually use the fitness app frequently hahahahah)