The best analogy I’ve made was telling them clicks are like doors to get to a destination. Less doors = happier journey. It actually worked 🤣
Thread
What do you do when you explain to a client that the way you placed some extra links in a nav is better for websites interface than creating a whole new page just for those two extra links because that’s what they want?
Is their concern that the navigation is too crowded? A compromise that still fits with your POV is having some kind of dropdown menu, that way you avoid having to go to an entire other page
Highlight the importance of info architecture, findability (minimizing user frustration), and reducing the amount of clicks/effort required to access them.